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KEYWORD "Redress Schemes" - 60 RESULTS
Propertymark guide helps tenants complain and challenge rent rises

A new guide from Propertymark explains the rights which private rental tenants have - and sets out how they can challenge...

23 April 2024

From: Breaking News

Trading Standards tells agents - Material Information is key so get on with it!

A representative of the National Trading Standards Estate and Letting Agents team has told agents to accept new rules about material...

11 April 2024

From: Breaking News

Gove accused of dragging his feet over agent regulation

The all-party House of Lords Industry and Regulators Committee has urged the government to get on with establishing a regulator of...

22 March 2024

From: Breaking News

Is the government deliberately delaying the Renters Reform Bill?

The long-awaited Third Reading of the controversial Renters Reform Bill will not happen this week according to the Leader of the...

29 January 2024

From: Breaking News

Agents List Radical Changes needed to Renters Reform Bill

Propertymark's latest research report suggests some letting agents want radical changes to the Renters Reform Bill now going through Parliament.  The aim...

25 January 2024

From: Breaking News

Labour’s backdoor bid to regulate lettings and estate agents at last

Labour is using a Bill currently going through Parliament as a backdoor method to introduce the regulation of lettings, estate and...

19 January 2024

From: Breaking News

Freeholders slammed by former Tory housing minister

Former housing minister Rachel Maclean - the victim of a shock sacking by Prime Minister Rishi Sunak last month - has...

15 December 2023

From: Breaking News

Agents list major problems with Renters Reform Bill

Propertymark has set out its pro-agency position on a range of issues contained in the Renters Reform Bill, currently trundling through...

07 December 2023

From: Breaking News

Agents’ chief warns MPs on need for court reform and more bailiff capacity

Propertymark has called on the government to retain the option of fixed-term tenancies in the private rental sector where it is...

15 November 2023

From: Breaking News

Kicked Out! Redress scheme expels five rogue agencies

The Property Redress Scheme has released its latest list of expelled agents - mostly for rental misdemeanours and/or failure to pay...

24 July 2023

From: Breaking News

Agent fined thousands after trying to avoid redress scheme

A £5,000 fine has been upheld against a landlord who failed to declare himself as a property agent and did not join a mandatory...

16 May 2023

From: Breaking News

Reform process underway with new Ombudsman scheme

The government has taken the first step to introducing a mandatory ombudsman scheme which private landlords must join. This is effectively the...

29 March 2023

From: Breaking News

MPs' idea for Rental Sector Ombudsman slammed by letting agents

Propertymark has hit out at a proposal from a group of MPs that there should be a single Ombudsman covering the...

13 February 2023

From: Breaking News

Six agencies expelled by The Property Ombudsman

It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...

27 January 2023

From: Breaking News

Agent Alert - City Trading Standards team begins clampdown

A council’s Trading Standards team is warning letting agents of a new clampdown on compliance failures. Stoke-on-Trent Trading Standards says it’s received...

09 November 2022

From: Breaking News

Beefed Up Property Details - industry bosses back call for Material Information

Senior figures in the agency industry have backed new guidance from the National Trading Standards Estate and Lettings Agent Team regarding...

13 July 2022

From: Breaking News

Private rental property conditions and enforcement slammed by MPs

Private rental property conditions and the enforcement of regulations by councils and government have all been in the firing line from...

13 April 2022

From: Breaking News

Agency given penalty notices for operating illegally

A letting agency has been issued with penalty notices worth £3,000 for operating illegally. Back in 2014 it became a legal requirement...

03 December 2021

From: Breaking News

Tenant Fees: only small number of First Tier Tribunal cases in two years

There have been just 17 First Tier Tribunal cases involving allegations of fees charged to tenants in contravention of the Tenants...

17 June 2021

From: Breaking News

Is the government REALLY going to scrap Section 21 evictions?

Some lettings industry figures are beginning to express doubt as to whether the government’s broad commitment to reform the private rental...

13 May 2021

From: Breaking News

Agents’ group recommends referral fee policy of transparency

The UK Association of Lettings Agents is recommending transparency in relation to the disclosure of referral fees to landlord clients. Last month...

09 December 2020

From: Breaking News

Another 12 months to make referral fees more transparent

Agents have another 12 months to make referral fees more transparent according to an update from the National Trading Standards Estate and Letting...

19 November 2020

From: Breaking News

Stand by for referral fee restrictions, letting agents warned

Agents are being warned to prepare now for likely controls on referral fees, following recommendations made to the government by the...

27 October 2020

From: Breaking News

Letting agents escape referral fees clampdown - at least for now

It appears lettings agents may have escaped the recommended demands for referral fees to be made more transparent to customers. A statement...

02 October 2020

From: Breaking News

Agents may be banned from advertising properties with poor EPCs

A new proposal from the government says agents and portals will be banned from advertising rental properties with non-compliant Energy Performance...

01 October 2020

From: Breaking News

Fees Act confusion could trigger surge in complaints about agents

Confusion among renters over the complex Tenant Fees Act could trigger a surge in complaints about agents to redress schemes -...

12 February 2020

From: Breaking News

Over 200 complaints of agents allegedly charging illegal fees

The Times claims there have been well over 200 complaints lodged with redress schemes, alleging that lettings agents tried to charge...

23 December 2019

From: Breaking News

Trading Standards crackdown finds most agency websites illegal

A crackdown on letting agency websites by a Trading Standards team has found the significant majority of them to be breaking...

30 September 2019

From: Breaking News

Revealed: revolutionary proposals for agency regulation, licensing and training

The government has published proposals for far-reaching changes to the way estate and letting agents are regulated, trained and licensed. The proposals...

18 July 2019

From: Breaking News

Council to educate letting agents on accurate property descriptions

The council for one of the wealthiest areas in the country says it will be “educating and advising letting agents” on...

27 March 2019

From: Breaking News

Redress scheme wants landlords to join now 'on a voluntary basis'

One of the existing two government-authorised redress schemes governing estate and letting agents has called on landlords to voluntarily join, ahead...

06 February 2019

From: Breaking News

Mandatory inventories could still happen, says campaigning trade body

The Association of Independent Inventory Clerks says it still believes there is an opportunity for the government to introduce mandatory inventory...

27 July 2018

From: Breaking News

More industry backing for government's crackdown on agents

The Property Ombudsman is the latest property industry player to throw its support behind the introduction of mandatory qualifications and a...

04 April 2018

From: Breaking News

Courses aim to update letting agents on housing law changes

Three one-day courses are being held this year - the first next week - aimed at updating letting agents on changes...

07 March 2018

From: Breaking News

Agents must back government lettings plans says PropTech boss

PropTech company PayProp says the government’s outline proposal for greater regulation of the private rental sector should be treated as good...

23 October 2017

From: Breaking News

Inventory clerks say it's no surprise lettings complaints are surging

The Association of Independent Inventory Clerks says it is not surprised the majority of complaints made to The Property Redress Scheme...

11 September 2017

From: Breaking News

MPs wary of 'unintended consequences' of fees ban

The majority of MPs speaking at a House of Commons debate yesterday acknowledged they are wary of the 'unintended consequences' of...

07 September 2017

From: Breaking News

Over 145 rules and laws for lettings sector - yet enforcement 'limited'

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...

29 August 2017

From: Breaking News

Call for unregulated eviction firms to sign up to redress schemes

One of the leading eviction specialists is calling for unregulated companies offering similar services to sign up to redress schemes in...

26 July 2017

From: Breaking News

Licensing is a 'post code lottery', says Fair Fees Forum

At the latest meeting of the Fair Fees Forum, members described the current approach towards landlord licensing as a 'post code...

19 June 2017

From: Breaking News

Survey reveals tenants' shocking lack of knowledge about renting

A survey of 1,000 tenants and landlords has provided evidence of what many agents already know - that the growing complexity...

01 March 2017

From: Breaking News

Agent says lettings sector starting to feel like a protection racket

A campaigning lettings agent is demanding action over what he suggests is a tenancy deposit system that is in need of...

31 January 2017

From: Breaking News

Confirmed - government WILL ban letting agents' fees on tenants

The government will today announce that it is banning letting agents’ fees levied on tenants - meaning the fees will instead...

23 November 2016

From: Breaking News

Labour MP tells Commons letting agents are completely unregulated

A Labour MP has told the House of Commons that letting agents are “completely unregulated” and that tenants are being “held...

09 June 2016

From: Breaking News

The Property Ombudsman sees 14 per cent surge in lettings agent members

The Property Ombudsman scheme has reported a 14 per cent increase in lettings membership since the government made it a legal...

06 June 2016

From: Breaking News

TPO expels two letting agencies now banned from redress schemes

As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...

05 May 2016

From: Breaking News

Two agencies expelled from TPO and barred from other redress schemes

Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton.  Both agencies,...

04 May 2016

From: Breaking News

Letting agency fined £3,000 for failing to join approved redress scheme

Let Belle Vue, a lettings and property management agency in Darlington, has been fined £3,000 for not being in an official...

15 April 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

Trading Standards check 202 agencies' redress memberships

The trading standards division of a London council claims it has checked on all 202 letting agencies in its borough to...

16 November 2015

From: Breaking News

Council's new powers to fine agents flouting redress schemes

One of Britain’s largest local authorities has beefed up its powers so it can issue fines of up to £5,000 on...

12 November 2015

From: Breaking News

TPO and DPS team up with Fixflo for repairs software

The Property Ombudsman scheme and The Deposit Protection Service are entering into a partnership with software specialist Fixflo to create a...

12 November 2015

From: Breaking News

PRS redress chief backs 'Fair Lettings' campaign on Twitter today

The PRS, one of three authorised redress schemes, is backing a ‘Fair Lettings’ campaign being introduced by Camden council in London. It...

19 October 2015

From: Breaking News

We will fine agents for non-compliance, says council

York Council is seeking the introduction of fixed penalty notices for letting agents and landlords in the city who are found...

24 August 2015

From: Breaking News

Redress chief names councils strongest on policing agents

Unitary local authorities where trading standards and environmental health teams work to the same objectives are more successful at clamping down...

30 July 2015

From: Breaking News

Agent upset at lack of redress prosecutions

A letting agent is angry that there has not been a single prosecution in his region as a result of agencies...

27 July 2015

From: Breaking News

11 agents fined £37k for not joining redress schemes

Eleven letting agencies in just one city have been fined a total of £37,000 for not being members of any of...

21 July 2015

From: Breaking News

Software firm reveals blizzard of red tape tying up lettings sector

The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...

09 July 2015

From: Breaking News

Redress scheme extends into mediation services

The Property Redress Scheme, one of the three approved ombudsman-style redress schemes for estate and letting agents, is expanding into small...

15 June 2015

From: Breaking News

Mayor’s accreditation scheme criticised despite ‘letting agent success’

After celebrating its year anniversary this week, Boris Johnson’s London Rental Standard has been criticised for signing up only 12% of...

29 May 2015

From: Breaking News

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